January 16, 2023

North Hertfordshire, Hertfordshire Council – Discretionary Housing Payments

Provided that you are already entitled to Housing Benefit or a Housing Element of Universal Credit, a Discretionary Housing Payment (DHP) can be requested. A DHP is designed to assist if you need further financial assistance to help meet your rent. A discretionary housing payment can be requested for any reason that makes it difficult for you to meet your rent. Discretionary housing payments are paid from a cash-limited budget allocated to the Council by the Government. Because of the limited amount of money available, there is no guarantee that all applications will be successful. For this reason, the Council will usually give preference to applications where there are exceptional circumstances. https://www.north-herts.gov.uk/home/benefits/discretionary-housing-payments
January 16, 2023

HertsHelp

Herts Help operate a telephone service 0300 123 4044 (Mon-Fri 8-6). They manage the local crisis support scheme- which could include food parcels, energy vouchers, and Argos vouchers for basic items. They also have details of local furniture recycle places and links with advice agencies/support groups etc. Local Citizens Advice are providing UC support and they can refer customers there is there is a problem. Pohwer manage the contract for Hertshelp and can refer to them if there is a specific advocacy issue such as safeguarding or health. In addition, they have hospital and community navigators. Call us on 0300 123 4044 or email info@hertshelp.net https://www.hertshelp.net/hertshelp.aspx